Sharon S Kong

Crafting systemic solutions at the intersection of people, technology, and organizational complexity.

With over a decade in product and experience design, I've led design across enterprise SaaS, service design, and complex systems — from zero-to-one products to multi-team design language programs. My practice sits at the intersection of research, systems thinking, and craft.

At Cisco Meraki I led a team of designers across the network management platform, helping shape the design culture and product direction for a suite used by IT teams at some of the world's largest organizations. Before that, I studied social design at MICA and communication design at Carnegie Mellon — both continue to influence how I think about who design is really for.